Leather Cleaning

How often should I have my leather professionally cleaned?

It depends on the conditions and traffic that your leather is subjected to. A lot of leather manufacturers recommend every 12 to 18 months to have it professionally cleaned OR as soon as possible after it has been heavily soiled. If you have kids or pets your leather might need attention sooner than suggested.

How soon can I use my lounge suite again after it is professionally cleaned?

Your leather will be fully dry and ready for use within 2 to 4 hours.

Can you clean the leather in my vehicle as well?

The leather in your car, boat, caravan or aircraft is normally exposed to more extreme conditions than leather inside your home or office. This is why cleaning and nourishing the leather in these other situations is every bit as important.

What type of protection can you apply to my leather?

We utilise a VERY unique protector from your leather. Not only will it repel and liquid based staining, it also stops fading from UV light. It’s like applying invisible sunscreen to your leather. This protect will keep your leather looking perfect for years to come and is a very sound investment in the long-term lifespan of your leather.

Do I have to be home while my leather is being cleaned?

While we love meeting our customers face to face, our businesses massive success is built off of our trustworthy and honest reputation. Therefore it is not necessary that you be home while your leather is cleaned because our trained and certified technicians are police checked, reliable and insured. If the job is out of the ordinary, we recommend that someone meet us onsite prior to cleaning to discuss any areas of concern you have with your leather.

Many clients feel at ease leaving us unattended while they are at work or running their daily errands. It is quite common for our clients to meet with us then leave when we’re ready to begin cleaning. Many of our clients choose to leave a key in a designated spot, or have a friend, relative or neighbor meet us. If questions arise we will call your contact number and discuss them with you. When we are finished, we can simply leave the key in a designated predetermined area and lock ourselves out.

Will all the stains on my leather able to be removed?

All of our technicians are highly trained leather master trained agents since 1997. If I spot can be removed, we have the skills and products to do so. However, some stains can be permanent on leather. So while we can’t guarantee to remove every stain, due to our experience, we will have the best chance of restoring your leather to it’s pristine best!

What is the final result I can expect from professional leather cleaning?

Depending on how far you would like us to go, we can do everything from cleaning your leather, conditioning it and even as far repairing cuts/splits and add fat liquors to rejuvenate your leather. We can always do a small demo area for free to show you the expected results.

Why should I have my leather professionally cleaned?

Leather is such a beautiful product, but like any skin, it needs regular care to retain its moisture and softness. A lot of store-bought leather cleaners and conditioners provide immediate relief. However, some household cleaners contain silicones and lubricants that can actually dehydrate and damage the leather. The professional grade leather cleaners, moisturisers and conditioners will not only rejuvenate, but also provide the long lasting protection without the harmful side effects.

Will I be charged a cancellation fee if I cancel by booking?

We understand that plans change, and if you wish to cancel prior to receiving our appointment confirmation via SMS or email you are free to do so. If however we have allocated your appointment and confirmed via SMS or email, we will charge a cancellation fee of $ 65.00. You are more than welcome to reschedule once with being charged a cancellation fee providing it is more than 24 hours before your scheduled appointment.

What types of leather can Beyond Clean Group clean?

We can clean all types of leather, including pigmented, aniline, nubuck, and suede.

What guarantee does Beyond Clean Group provide?

To our team here at Beyond Clean Group, YOUR happiness is our number one priority. We stand behind all of our work. All work performed comes with a 7 Day satisfaction guarantee, giving you time to report any deficiencies to our customer support team. The area(s) of concern will be re-done at no charge until satisfaction has been met, or if we can’t fix the problem or satisfy your concern then we will refund your investment for that area(s)—YOU GET YOUR MONEY BACK.

The Beyond Clean Group Service Guarantee:
• Your home or business will not only be cleaner, it will be safer —GUARANTEED.
• To have all of our staff highly trained to international standards —GUARANTEED.
• If you aren’t completely satisfied, we will make it right—GUARANTEED.
• If you aren’t happy, you don’t pay us—GUARANTEED.

• To do the job right, we invest in the highest quality, most powerful cleaning equipment and clean with only the safest products —GUARANTEED.

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