Stain and UV Protection

What makes your MicroSeal product better than other brands of protectors?

The biggest difference is that MicroSeal is a penetrating product, not simply a coater that sits on the outside of the fibre. Coating products are hard and break up easily (upon manipulation or cleaning). MicroSeal penetrates the individual fibres forming a “flexible” barrier that does not break up. MicroSeal actually helps to strengthen fibres.

Will I be charged a cancellation fee if I cancel by booking?

We understand that plans change, and if you wish to cancel prior to receiving our appointment confirmation via SMS or email you are free to do so. If however we have allocated your appointment and confirmed via SMS or email, we will charge a cancellation fee of $ 65.00. You are more than welcome to reschedule once with being charged a cancellation fee providing it is more than 24 hours before your scheduled appointment.

Does MicroSeal have a noticeable odour?

There is a slight odour during application that is not detectable once cured. We recommend that you are not in the room during treatment to avoid and atomised solution or slip hazards.

What guarantee does Beyond Clean Group provide?

To our team here at Beyond Clean Group, YOUR happiness is our number one priority. We stand behind all of our work. All work performed comes with a 7 Day satisfaction guarantee, giving you time to report any deficiencies to our customer support team. The area(s) of concern will be re-done at no charge until satisfaction has been met, or if we can’t fix the problem or satisfy your concern then we will refund your investment for that area(s)—YOU GET YOUR MONEY BACK.

The Beyond Clean Group Service Guarantee:
• Your home or business will not only be cleaner, it will be safer —GUARANTEED.
• To have all of our staff highly trained to international standards —GUARANTEED.
• If you aren’t completely satisfied, we will make it right—GUARANTEED.
• If you aren’t happy, you don’t pay us—GUARANTEED.

• To do the job right, we invest in the highest quality, most powerful cleaning equipment and clean with only the safest products —GUARANTEED.

How does MicroSeal resist wear and abrasion?

Fibres treated with MicroSeal are up to 60% more resistant to wear and abrasion because soil must wear off the protection before causing wear on the fibres. Similarly, fabric fibres must wear off the protective MicroSeal penetrator before they can wear on each other. This “wear resistance” promotes longer fabric life and less frequent replacement.

What types of products and fibres can you apply MicroSeal too?

Virtually every type of fibrous fabric including wool, cotton, nylon, polyester blends, silk, natural suede, synthetic suede and even smooth finished leather. You can have all types of items protected including fine furniture, oriental rugs, carpets, curtains, interiors of boats, planes and cars and patio garden furniture. MicroSeal however is not effective on vinyl.

Is MicroSeal colourfast?

Yes! MicroSeal will not change the colour, texture or feel of any type of fabric. What’s more, if accidently over sprayed on wood, glass, tile or metal it will not damage the finish and is easily wiped away. MicroSeal does NOT contain water so it cannot promote shrinkage or colour change.

Doesn’t carpet come with a protector? Why do I need to buy more?

This is a question we get asked often. Some carpets do actually come with a protector applied to it back at the carpet mill. Most of the time though, it is a protector that is designed to repel dry soil. However over time and due to day-to-day foot traffic, this protector will wear off.

Having a protector reapplied will reduce the impact or soiling or spills on the fibres. A carpet and fabric protector will create an invisible barrier that minimises the impact of future spills and soiling. This allows you extra time to remove the offending substance before permanent damage or staining occurs. Many carpet manufacturers require a yearly professional cleaning to validate their product’s warranty. Our MicroSeal product can be applied on top of every type of manufacturer treated carpet and upholstery with no negative side effects. MicroSeal has an added advantage to an already mill treated carpet or fabric because it is a better protector, longer lasting and provides almost 100% UV protection on most fabrics

What should I do if I accidently spill something?

If it’s been MicroSeal protected you will find that blotting with a paper towel will work 99% of the time. (For carpeting, using a spray bottle with 50% water and 50% white). For Upholstery, especially dry clean only fabrics we recommend you call us to get specialist advice immediately.

Can you apply the MicroSeal protector to my furnishings inside my home?

Yes, MicroSeal is non-allergenic and non-toxic and has been given a GRAS rating (Generally Recognised as Safe) by the USA EPA (Environmental Protection Agency). Your furnishings can be treated at either at your home at your retailers shop or warehouse.

Is it expensive to have MicroSeal applied to my carpet, upholstery and rugs?

MicroSeal is not for everyone. Lets take a look at a list of the benefits so that you can make an informed decision for yourself.

• MicroSeal is almost always a one-time application so there is no need to re-apply after every professional cleaning. 

• MicroSeal is non-toxic and non-allergenic

• MicroSeal gives permanent protection against stains, UV sun fading (almost 100% on most fabrics) and wear (treated fabrics last up to 60% longer)

• MicroSeal protects against static electricity, mould and mildew. 

• MicroSeal will reduce smoke and flame spread possibly giving valuable seconds during a fire.
• It safe for all types of fibres. It is also ‘WoolSafe’ passed standards.

After you apply the MicroSeal protector, how soon can I use the area?

Items can be used 60 minutes after application. The full cure rate though starts 4 days after treatment.

Do I have to be home while your company is applying the MicroSeal?

While we love meeting our customers face to face, our businesses massive success is built off of our trustworthy and honest reputation. Therefore it is not necessary that you be home while your furnishings are being protected because our trained and certified technicians are police checked, reliable and insured. If the job is out of the ordinary, we recommend that someone meet us onsite prior to cleaning to discuss any areas of concern you have with your flooring, and which cleaning package you would prefer.

Many clients feel at ease leaving us unattended while they are at work or running their daily errands. It is quite common for our clients to meet with us then leave when we’re ready to begin our duties. Many of our clients choose to leave a key in a designated spot, or have a friend, relative or neighbor meet us. If questions arise we will call your contact number and discuss them with you. When we are finished, we can simply leave the key in a designated predetermined area and lock ourselves out.

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